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Sales Tips
Hamish Pryde • Nov 07, 2011
Sales focuses on the interaction between people. Many people fear being seen as a ‘salesperson’. Use the tips below as a refresher or pointer on how to sell more comfortably.
- Focus on the customer/client: when selling it is 90% about what the customer wants and only 10% about you!
- Listen: customers want to be heard and respected, listen well.
- Be positive: if you can’t be positive about your product or service, don’t try selling it!
- Build rapport: make the customer comfortable by building rapport through eye contact, body language, even the handshake.
- Be confident: practice may not make perfect, but it certainly helps you to improve. Build your confidence through practice or through attending clubs like Toastmasters
- Be balanced: many people focus so much on the details of their product and service that they don’t focus enough on the sales process. Tell them what they need to know â€" not all you know.
- Dont overstretch: only agree to sell what you know you can deliver. Most clients are happy to start smaller and build up, but they rarely forgive you for knowingly overselling!
- Have fun: sales is a game, treat it as one and enjoy the selling process!
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